Crown Castle reviews

3.2

43% would recommend to a friend

(1,128 total reviews)
avatar

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Sep 19, 2016

Crown A+

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Absolutely the best company I ever worked for. They care about their employees like their family.

Cons

there are no cons as far as I'm concerned

1.0
Sep 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Some of the most outwardly nice people I've known to work with. Clean office. Plenty of leftovers to pick through once all of the real employees get to eat.

Cons

I worked here as a contractor. Anyone who has worked here will likely immediately know what I'm about to start talking about, due to how prevalent the issues are. When I first started at crown castle, as a contractor, the stock price was around $76. Now it is around $96. My purpose of stating this is not to take credit for their performance. It is to illustrate that is a company doing very well financially. Their net profit margin this year is nearly 9%. I could list more metrics, but let me save you the time and tell you that they are very good. Because of this, or maybe despite this, they have very good benefits for their REGULAR employees. For example, I overheard my colleagues complaining about having a deductible on their insurance this year. Departments have a yearly trip that they take where they spend a week elsewhere in the country and have work parties. The group I was associated with had one such week long party where the rooms at this place ran over $300 a night. They have fairly regular employer paid lunches. Generous holidays. Go look at their benefits yourself, you will be impressed. I was, anyway. However, since I was a contractor, I got none of them. No paid time off. No sick time. No holidays. When the regulars get an early day, what do the contractors get? They can leave if they want, but they have to make the time up. What if the office is flooded for two days and the contractors are explicitly told not to come to work, what happens? They don't get paid. What about the smaller stuff? Well, when the regulars get lunch, the contractors are told they have to eat AFTER everyone else. I've never in my life had anyone tell me anything like that. When they have their little non yearly office parties, the contractors get told that they can't attend. Monthly morning tea? Sorry. So, one might think then that it's all the more motivation to become a regular employee for this company with its great benefits. That may work for some. But in my experience and that of others, there are opportunites only for some. Consider a scenario--two employees start at the same time. One a young man, one a young woman. How weird would be if all of these 40+ year old managers introduced themselves to one and ignored the other? That's what happened to me. The managers were male the new employee was a female. These entry level jobs that contractors could aspire to, they're either set aside for nepotism or set aside for a particular gender. I was always told that nepotism was bad, but until I sat and heard a woman talking about how her husband directly got her brother a job, I didn't have cause to believe it. The way some landlord customers are treated are pretty abhorrent, too. I won't get into that, though.

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