Crown Castle reviews

3.2

43% would recommend to a friend

(1,128 total reviews)
avatar

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Aug 3, 2016
Recommend
CEO approval
Business Outlook

Pros

They trust their employees fully and do not micro-manage. Individuals are empowered to make informed business decisions on their own. At the same time, team work is encouraged and is fostered with team building exercises- this helps create good morale and trust within the team. While traveling, they make sure we are comfortable and don't skimp on expenses. The company also believes in providing a comfortable work atmosphere with amenities that other companies don't typically provide.

Cons

Employees are expected to manage very heavy workloads. There are a lot of internal reports/metrics/internal responsibilities that have to be managed, in addition to managing the external customers. The Project Manager is responsible for managing the deliverables of the company's other departments, but has no influence over those departments to enact change. Perception, politics, and personality are the primary basis for evaluating an employee's effectiveness, the same as or even more than the individual's actual job performance. Contractors are treated as second-class citizens to direct employees in some aspects.

4.0
Jul 31, 2016

One of the Best

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team environment Good amenities Medium workload

Cons

Managers do not connect with their team members

2.0
Jul 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Nice location, ok pay. I liked the work and the technology was great. Lunch catered in very often and co-workers are nice.

Cons

Contractors treated badly, and if you try to get a direct position they put up all kinds of barriers. Zero paid holiday, No insurance. You do not get invited to annual holiday event. They have very poorly laid out in-house software. But most of all, even if your work is SPECTACULAR, since you are a contractor you will be treated like a 2nd class citizen. That is unless you know someone in management. So, yeah, there is a lot of discrimination.

Viewing 1006 - 1008 of 1,128 Reviews

Glassdoor has 1,383 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.