Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)
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Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Jul 23, 2024

Company has potential, but avoid till 2025

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are very few sections of the telecom industry that have solid assets. Crown has long term leases on owned infrastructure - cell sites, fiber, and small cells. Working for a company with assets is preferable to working for a company that doesn't, like ATT, TMO or Verizon. Crown makes ALOT of money, so there's a chance to earn a good salary along with good benefits and stock.

Cons

The company is recently suffering from lacking an identity. Recent activist investor attacks have left it reeling with internal strife, layoffs, lack of direction, and poor C-level leadership. It has potential to be a great company, but for now it's a tough place to be. Of course, I was laid off along with 300 other last month so my perspective is a bit skewed, but I was there for nearly 11 years, so I watched the company go from being a great place to work to all of us wondering if we were next on the chopping block.

4.0
Jul 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Very flexible with work schedule. Did compensate their workers well, if made full time employee, compensated with RSUs. The community was good. Many friendly people at the company. Hybrid work schedule.

Cons

Turnover speed was very slow. Many departments need to take action on task delaying customer quality and time. Some workers overworked.

Viewing 172 - 174 of 1,129 Reviews

Glassdoor has 1,384 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.