Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)
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Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
2.0
May 17, 2023

Downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation was great, a pay for performance type culture is great. They also pay higher than market value.

Cons

Leadership has eroded with the acquisition of Fibernet and Lighttower. Bad leaders from those acquisitions have been retained and surplanted many that where in Crown with good values. The culture and values are not heavily pushed at Director and VP levels, or in some cases, used as a punchline to a joke instead.

3.0
Dec 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Great Pay, benefits have been great throughout the years here, slowly being diminished.

Cons

Where to begin? Overwhelming work demands here. My personal workload has tripled, deadlines still expected. Mangers are now “people leaders” , floating along redistributing emails or notices, not engaging with their subordinates, but showing up to meetings with their superiors and equals to drink the company kool-aid and telling ,each other how well they do. When we do have direct conversations, they tell us their understanding of high work loads, but there is nothing they can do about it, the company is on a hiring freeze. If your a customer driven person as I, you’ll find yourself making excuses for all departments lack of on time delivery. We went from a great company who drove customer projects as a team, to a very siloed departmeatlized organization. Not sure how to remedy this.

Viewing 181 - 183 of 1,129 Reviews

Glassdoor has 1,384 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.