Crown Castle reviews

3.3

44% would recommend to a friend

(1,128 total reviews)
avatar

Christian Hillabrant

42% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.3 out of 5 stars, based on 1,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Easygoing culture, decent PTO, no issues with healthcare benefits. Strong culture of work-life balance is good for families. Ability to remote work for certain roles. Poor engineering of backend data pipelines means there will be plenty of work to do.

Cons

Since 2022, company has lacked strategic direction and clear focus on what it means to be a customer-centric firm. Fails to adopt dynamic pricing and 'surge' pricing on assets that are more costly to own or maintain. Does not upgrade its internal tools or adopt relevant AI tools to save time. Has little interest in constructing towers or acquiring more towers.

5.0
Apr 5, 2026

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Crown Castle is a great place to work with a strong culture, supportive leadership, and opportunities to grow professionally.

Cons

No cons at this time.

Viewing 22 - 24 of 1,128 Reviews

Glassdoor has 1,383 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.