Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)
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Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Jan 4, 2024

Great

Recommend
CEO approval
Business Outlook

Pros

Good Culture, benefits, and leadership

Cons

opportunity for efficiencies in operations

4.0
Jan 4, 2024

Great company & culture

Recommend
CEO approval
Business Outlook

Pros

All employees including customer support staff are located in the USA which allows for excellent customer service. No outsourcing!

Cons

None yet from my perspective!

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Crown Castle Response
2y
Thank you for taking the time to share this review. We are thankful for our teammates that help provide great customer service and support.
4.0
Jan 2, 2024
Recommend
CEO approval
Business Outlook

Pros

- Trust in its employees - Great benefits and time off - Room for movement within the company - Profitable business model

Cons

- Lack of transparency on big decisions - Indecisiveness on big decisions

Viewing 274 - 276 of 1,129 Reviews

Glassdoor has 1,384 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.