Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)
avatar

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Mar 27, 2025

Run

Recommend
CEO approval
Business Outlook

Pros

None zero. I like my friends who are here going through this with me

Cons

It’s impossible to overstate the sheer dysfunction of the leadership at Crown Castle. The directors, VPs, and senior managers operate in a constant state of chaos, unable to keep a single concept straight without overcomplicating everything to the point of total collapse. Their decision-making is erratic at best, and at worst, it’s a complete disaster—disjointed priorities, knee-je-k reactions, and a total disregard for structured execution. Instead of fostering clarity and direction, they create confusion and frustration, leaving teams scrambling to make sense of their ever-changing demands. And then there’s the standout example of toxic leadership—the worst of the worst. This individual’s management style is a masterclass in incompetence: micromanaging every detail one minute, then being utterly absent the next. Their leadership is driven by paranoia, unnecessary pressure, and a complete inability to provide clear, actionable guidance. Instead of empowering their team, they break them down, fostering an environment of fear, distrust, and burnout. The result? A demoralized workforce stuck in an endless loop of firefighting, with no real progress ever being made. Crown Castle’s tower leadership isn’t just bad—it’s actively destructive. Not going to happen but until serious changes are made at the top, expect the dysfunction to continue. You all deserve better. Cheers

1.0
Nov 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Best thing about Crown was leaving looking for employment elsewhere during work hours.

Cons

Manager, Matt, what piece of work. Most difficult person to try and have a conversation with and never provided any guidance.

Viewing 277 - 279 of 1,129 Reviews

Glassdoor has 1,384 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.