Crum & Forster reviews

4.2

89% would recommend to a friend

(281 total reviews)
avatar

Marc J. Adee

97% approve of CEO

84% positive business outlook

Crum & Forster has an employee rating of 4.2 out of 5 stars, based on 281 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Crum & Forster employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

281 reviews
4.0
Dec 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Been through a couple management changes since I started. Each have had different financial paths, enterprise goals, and requirements of staff. They do spend money, they do value IT, and they do respect a healthy work/life balance to some extent. If something is needed here, you'll have it the next day.They have good infrastructure in place and plans to upgrade most of it. Solid E.O.L. polices for old hardware. There's a couple "why the hell is that still a thing" systems, but they're good at upgrading. Pretty standardized on desktop level, big helpdesk, but like all other sides of IT. It's just big enough to provide good support for their current user base. Projects pull people off of X to work on Y and both sides stress. There's also a very talented team of professionals across the entire team. Everyone is extremely knowledgeable and C&F has really built a solid team. Not once have thought poorly of a co-workers ability.

Cons

Like any other I.T. job sometimes you take on more than you can handle and this requires unrealistic work hours and long weekends. They have no problem flying people where ever the help is needed though. IT managers like to push for shorter deadlines sometimes and create stress all to push something up 2 - 4 weeks. The times between projects are smooth sailing. Project work, upgrading, proactive stuff. It's a very up/down work environment but they provide a healthy vacation package to allow you time to recharge, and pretty solid coverage for most teams that you can actually vacation days.

1.0
Nov 15, 2013

I escaped......

Recommend
CEO approval
Business Outlook

Pros

None.... seriously, they took a great E&S underwriting platform and within 3 year drove away 15 underwriters by inflicting their God awful management style and workplace culture on us.

Cons

Cheap & Frugal. Senior UW and it took them 11 months to approve a laptop to replace my 10 year old laptop that froze up b/c it wasn't built to run the software used by company. They lost 10 to 15 hours of productive after hours work over a $529 laptop. Second year after they bought us, they changed bonus calculation without communicating with underwriters. Result? Bonuses paid later than previous years and we all saw 55% reductions - - Like Chevy Chase getting the Jelly of the Month in Christmas Vacation. Everyone walks on eggs. Like a morgue

3.0
Feb 2, 2013

Stable company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Intelligent senior leadership - Company stays on top of the insurance market - Fairfax parent provides solid investment direction - Good benefits (HSA, 401K match, ESPP match) - Opportunity to grow in the company

Cons

- Very frugal, little to no raises - Outdated systems - Generally bureaucratic

Viewing 274 - 276 of 281 Reviews

Glassdoor has 304 Crum & Forster reviews submitted anonymously by Crum & Forster employees. Read employee reviews and ratings on Glassdoor to decide if Crum & Forster is right for you.