Is Crunch Fitness a good company to work for?

Crunch Fitness has an overall rating of 3.1 out of 5, based on over 2,227 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 43% of employees would recommend working at Crunch Fitness to a friend and 35% have a positive outlook for the business. The best reviews about Crunch Fitness have been left by employees working as Fitness Instructor , Personal Training Manager and Group Fitness Instructor .

Does Crunch Fitness pay their employees well?

According to anonymously submitted Glassdoor reviews, Crunch Fitness employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Crunch Fitness. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Crunch Fitness?

43% of Crunch Fitness employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crunch Fitness 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crunch Fitness?

Personal Trainer (432) , Certified Personal Trainer (118) , Front Desk Receptionist (110) , General Manager (88) , Front Desk Associate (84) , Front Desk (70) , Member Service Representative (67) , Group Fitness Instructor (66) , Manager (37) , Sales Associate (30) , Member Service Representative I (MSR I) (29) , Operations Manager (25) , Trainer (25) , Customer Service Representative (24) , Fitness Manager (23)

What are the pros of working at Crunch Fitness according to real employee reviews?

"the people I worked with were great and being in a gym environment is alot of fun." ((in 112 reviews)); "You need to have a passion behind personal training and helping people without it you’ll burn out" ((in 55 reviews)); "Very fun and staff was great" ((in 54 reviews)); "The coworkers are great and helpful with client building." ((in 53 reviews)); "Flexible Schedule and Free Gym Membership" ((in 43 reviews))

What are the cons of working at Crunch Fitness according to real employee reviews?

"Low pay and expect someone new to be able to take over if you can't" ((in 217 reviews)); "Management can be poor and demanding." ((in 181 reviews)); "Long hours work life balance was terrible" ((in 59 reviews)); "No benefits until a year of working" ((in 46 reviews)); "No commission on selling memberships" ((in 33 reviews))

What are the top reviewed Crunch Fitness locations?

New York , San Francisco , Tampa , Athens , Richmond , Orlando , San Diego , Los Angeles , Atlanta , Cincinnati , Boulder , Brooklyn , Gainesville , Tuscaloosa , Norman , Louisville , Charlotte , Sacramento , Walnut Creek , Florence , Sarasota , Marietta , Raleigh , San Antonio , Burbank , Tustin , Lawrence , Pembroke Pines , Worcester , North Brunswick

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Crunch Fitness

Crunch Fitness reviews

3.1

43% would recommend to a friend

(2,150 total reviews)

Jim Rowley

50% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,150 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crunch Fitness has an employee rating of 3.1 out of 5 stars, based on 2,150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crunch Fitness employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Mar 2, 2026

Over worked under paid

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Free membership College employees and guest

Cons

Management does not communicate with you . You will clean Not worth the pay .

4.0

Feb 22, 2026

Good work, room too grow.

Member serivecs representative

Recommend

CEO approval

Business Outlook

Pros

Fun working environment, good management and fair hours.

Cons

Starting pay is low, but its a gym. They will have you clean, just be ready.

1.0

Feb 20, 2026

I feel like some of this stuff is immoral

Member service representative i (msr i)

Recommend

CEO approval

Business Outlook

Pros

you get a free gym membership

Cons

they want you to do a bunch of stuff for they amount they pay you and some of the practices are kind of scammy

Viewing 43 - 45 of 2,150 Reviews

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Jobs at Crunch Fitness

Front Desk Representative - 54th St Manhattan

Front Desk Representative (Opener) - 34th Street (Manhattan)

Front Desk Representative (Closer) - 34th Street (Manhattan)

Front Desk Representative - Opening Shift/ Floater

Front Desk Representative Opener