Is Crunch Fitness a good company to work for?

Crunch Fitness has an overall rating of 3.1 out of 5, based on over 2,227 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 43% of employees would recommend working at Crunch Fitness to a friend and 35% have a positive outlook for the business. The best reviews about Crunch Fitness have been left by employees working as Fitness Instructor , Personal Training Manager and Group Fitness Instructor .

Does Crunch Fitness pay their employees well?

According to anonymously submitted Glassdoor reviews, Crunch Fitness employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Crunch Fitness. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Crunch Fitness?

43% of Crunch Fitness employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crunch Fitness 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crunch Fitness?

Personal Trainer (432) , Certified Personal Trainer (118) , Front Desk Receptionist (110) , General Manager (88) , Front Desk Associate (84) , Front Desk (70) , Member Service Representative (67) , Group Fitness Instructor (66) , Manager (37) , Sales Associate (30) , Member Service Representative I (MSR I) (29) , Operations Manager (25) , Trainer (25) , Customer Service Representative (24) , Fitness Manager (23)

What are the pros of working at Crunch Fitness according to real employee reviews?

"the people I worked with were great and being in a gym environment is alot of fun." ((in 112 reviews)); "You need to have a passion behind personal training and helping people without it you’ll burn out" ((in 55 reviews)); "Very fun and staff was great" ((in 54 reviews)); "The coworkers are great and helpful with client building." ((in 53 reviews)); "Flexible Schedule and Free Gym Membership" ((in 43 reviews))

What are the cons of working at Crunch Fitness according to real employee reviews?

"Low pay and expect someone new to be able to take over if you can't" ((in 217 reviews)); "Management can be poor and demanding." ((in 181 reviews)); "Long hours work life balance was terrible" ((in 59 reviews)); "No benefits until a year of working" ((in 46 reviews)); "No commission on selling memberships" ((in 33 reviews))

What are the top reviewed Crunch Fitness locations?

New York , San Francisco , Tampa , Athens , Richmond , Orlando , San Diego , Los Angeles , Atlanta , Cincinnati , Boulder , Brooklyn , Gainesville , Tuscaloosa , Norman , Louisville , Charlotte , Sacramento , Walnut Creek , Florence , Sarasota , Marietta , Raleigh , San Antonio , Burbank , Tustin , Lawrence , Pembroke Pines , Worcester , North Brunswick

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Crunch Fitness

Crunch Fitness reviews

3.1

43% would recommend to a friend

(2,150 total reviews)

Jim Rowley

50% approve of CEO

35% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Career opportunities

2.8

Senior management

2.6

Compensation and benefits

Crunch Fitness has an employee rating of 3.1 out of 5 stars, based on 2,150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crunch Fitness employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jan 29, 2026

Review

Personal trainer

Recommend

CEO approval

Business Outlook

Pros

Make your own schedule & hours

Cons

Zero kickback on getting someone to sign a contract If a client buys a package but fails to utilize sessions, you do not get compensated for those unused sessions Their transition to trainers creating personalized programs shifted to their own "app" which was very poorly designed Accept anybody willing to be a trainer, so the gamble for someone buying a package is unfortunately a shot in the dark Requested to work from home (unpaid) in order to complete training programs for clients; not allowed to do it while working at remote location Trainers have to use AI to make programs from constraining exercise database within the app, not allowed to make custom exercises

4.0

Jan 29, 2026

Pretty good

Group fitness manager

Recommend

CEO approval

Business Outlook

Pros

A great sense of purpose

Cons

Hours sometimes vary on a need basis

1.0

Jan 29, 2026

It’s fine if you’re a teenager

Operations manager

Recommend

CEO approval

Business Outlook

Pros

You get a free gym membership

Cons

Low pay at all levels unless you hustle to bring in revenue for the gym, you only bonus at asst general manager and general manager levels, no benefits, it’s fine if it’s a first job or an entry into the workforce, but there are no real guarantees of advancement unless you go out and sell memberships and business accounts every day. Marketing at a $15/hr level for a company that has the budget to market themselves seems lazy to me and working for them showed me that the way they run their company is in fact lazy.

Viewing 52 - 54 of 2,150 Reviews

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Jobs at Crunch Fitness

Cleaning Attendant (Overnight)