Is Crunch Fitness a good company to work for?

Crunch Fitness has an overall rating of 3.1 out of 5, based on over 2,227 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 43% of employees would recommend working at Crunch Fitness to a friend and 35% have a positive outlook for the business. The best reviews about Crunch Fitness have been left by employees working as Fitness Instructor , Personal Training Manager and Group Fitness Instructor .

Does Crunch Fitness pay their employees well?

According to anonymously submitted Glassdoor reviews, Crunch Fitness employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Crunch Fitness. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Crunch Fitness?

43% of Crunch Fitness employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crunch Fitness 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crunch Fitness?

Personal Trainer (432) , Certified Personal Trainer (118) , Front Desk Receptionist (110) , General Manager (88) , Front Desk Associate (84) , Front Desk (70) , Member Service Representative (67) , Group Fitness Instructor (66) , Manager (37) , Sales Associate (30) , Member Service Representative I (MSR I) (29) , Operations Manager (25) , Trainer (25) , Customer Service Representative (24) , Fitness Manager (23)

What are the pros of working at Crunch Fitness according to real employee reviews?

"the people I worked with were great and being in a gym environment is alot of fun." ((in 114 reviews)); "The coworkers are great and helpful with client building." ((in 58 reviews)); "Very fun and staff was great" ((in 55 reviews)); "Flexible Schedule and Free Gym Membership" ((in 42 reviews)); "Free membership and flexible schedule" ((in 41 reviews))

What are the cons of working at Crunch Fitness according to real employee reviews?

"Low pay and expect someone new to be able to take over if you can't" ((in 210 reviews)); "Management can be poor and demanding." ((in 182 reviews)); "Long hours work life balance was terrible" ((in 60 reviews)); "Company does not truly buy into the value of personal training so the opportunity within the company is limited." ((in 51 reviews)); "No benefits until a year of working" ((in 46 reviews))

What are the top reviewed Crunch Fitness locations?

New York , San Francisco , Tampa , Athens , Richmond , Orlando , San Diego , Los Angeles , Atlanta , Cincinnati , Boulder , Brooklyn , Gainesville , Tuscaloosa , Norman , Louisville , Charlotte , Sacramento , Walnut Creek , Florence , Sarasota , Marietta , Raleigh , San Antonio , Burbank , Tustin , Lawrence , Pembroke Pines , Worcester , North Brunswick

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Crunch Fitness

Crunch Fitness reviews

3.1

43% would recommend to a friend

(2,150 total reviews)

Jim Rowley

50% approve of CEO

35% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Career opportunities

2.8

Senior management

2.6

Compensation and benefits

Crunch Fitness has an employee rating of 3.1 out of 5 stars, based on 2,150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crunch Fitness employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Dec 5, 2025

Solid Job

Sales

Recommend

CEO approval

Business Outlook

Pros

Meet a lot of people Fun Free membership

Cons

Slow Lots of Down time

5.0

Nov 25, 2025

great place

Certified personal trainer

Recommend

CEO approval

Business Outlook

Pros

great community and kind patrons. love the environment and room to grow and build business

Cons

performance and sales based. can get hard to generate leads

4.0

Nov 25, 2025

Growing Team with Opportunities to Strengthen Manager Communication

Member services representative

Recommend

CEO approval

Business Outlook

Pros

Great team and supportive work culture, Opportunity to learn new skills daily, Fast-paced environment makes time go by quickly, Chance to build strong connections with members and coworkers, and a non-judgmental atmosphere.

Cons

Management can be disorganized and unresponsive, Limited growth opportunities for part-time employees, Second jobs can lead to reduced hours, Often expected to take on more without proper compensation, and Lack of follow-through on important issues from upper management.

Viewing 82 - 84 of 2,150 Reviews

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Jobs at Crunch Fitness

Cleaning Attendant (Overnight)

Cleaning Attendant (Overnight)

Cleaning Attendant (Overnight)

Cleaning Attendant (Overnight)

Cleaning Attendant (Overnight)