Is Crunch Fitness a good company to work for?

Crunch Fitness has an overall rating of 3.2 out of 5, based on over 2,227 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 44% of employees would recommend working at Crunch Fitness to a friend and 35% have a positive outlook for the business. The best reviews about Crunch Fitness have been left by employees working as Fitness Instructor , Personal Training Manager and Group Fitness Instructor .

Does Crunch Fitness pay their employees well?

According to anonymously submitted Glassdoor reviews, Crunch Fitness employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Crunch Fitness. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Crunch Fitness?

44% of Crunch Fitness employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crunch Fitness 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crunch Fitness?

Personal Trainer (432) , Certified Personal Trainer (118) , Front Desk Receptionist (110) , General Manager (88) , Front Desk Associate (84) , Front Desk (70) , Member Service Representative (67) , Group Fitness Instructor (66) , Manager (37) , Sales Associate (30) , Member Service Representative I (MSR I) (29) , Operations Manager (25) , Trainer (25) , Customer Service Representative (24) , Fitness Manager (23)

What are the pros of working at Crunch Fitness according to real employee reviews?

"the people I worked with were great and being in a gym environment is alot of fun." ((in 117 reviews)); "Very fun and staff was great" ((in 58 reviews)); "The coworkers are great and helpful with client building." ((in 57 reviews)); "You need to have a passion behind personal training and helping people without it you’ll burn out" ((in 51 reviews)); "Flexible schedule basically choose your hours, fun place to work" ((in 44 reviews))

What are the cons of working at Crunch Fitness according to real employee reviews?

"Management can be poor and demanding." ((in 188 reviews)); "Long hours work life balance was terrible" ((in 62 reviews)); "the manager when I was there was terrible; backwards priorities; spiteful" ((in 53 reviews)); "No benefits until a year of working" ((in 46 reviews)); "No commission when making sales or raise in pay no matter how many years you worked." ((in 38 reviews))

What are the top reviewed Crunch Fitness locations?

New York , San Francisco , Tampa , Athens , Richmond , Orlando , San Diego , Los Angeles , Atlanta , Cincinnati , Boulder , Brooklyn , Gainesville , Tuscaloosa , Norman , Louisville , Charlotte , Sacramento , Walnut Creek , Florence , Sarasota , Marietta , Raleigh , San Antonio , Burbank , Tustin , Lawrence , Pembroke Pines , Worcester , North Brunswick

Crunch Fitness reviews

3.2

44% would recommend to a friend

(2,150 total reviews)

Jim Rowley

50% approve of CEO

35% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crunch Fitness has an employee rating of 3.2 out of 5 stars, based on 2,150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crunch Fitness employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Oct 3, 2025

Fun place to work

Personal trainer

Recommend

CEO approval

Business Outlook

Pros

This job will teach you to hustle and fend for yourself, but probably the best personal trainer manager and coworkers I’ve ever worked with. Everyone is very encouraging and willing to help you achieve your goals. I will miss all of them!

Cons

Pay! Good luck making more than 30% commission the first few months of employment.

1.0

Oct 1, 2025

TOXIC WORK PLACE

Personal trainer

Recommend

CEO approval

Business Outlook

Pros

-Front desk staff is awesome -Members are great people -Nice place to workout

Cons

-Low wages -Unrealistic expectations for use of floor time and “maximum” allowed hours. -Poor management -Inefficient CRS lead to personal loss of income if you don’t keep an eye on things -No structure to hiring, managers will keep hiring which will impact your ability to fill your book during slow times -No policies regarding PT management handing off sales (since they don’t train) -Favoritism will also dictate whether your book gets filled. -Sketchy booking system will lead to income loss because management doesn’t follow through with checks/balances. -No professional at all -Every man for himself is encouraged by management even though the company structure for PT is set up to benefit team success.

4.0

Sep 30, 2025

Great company to work with!

Sales associate

Recommend

CEO approval

Business Outlook

Pros

I loved the environment and the people I got to work with here!

Cons

Not enough base pay for employees

Viewing 112 - 114 of 2,150 Reviews

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Jobs at Crunch Fitness

Cleaning Attendant (Overnight)

Cleaning Attendant (Overnight)

Crunch Fitness

Crunch Fitness reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fun place to work

TOXIC WORK PLACE

Great company to work with!

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Jobs at Crunch Fitness