Is Crunch Fitness a good company to work for?

Crunch Fitness has an overall rating of 3.2 out of 5, based on over 2,228 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 44% of employees would recommend working at Crunch Fitness to a friend and 35% have a positive outlook for the business. The best reviews about Crunch Fitness have been left by employees working as Fitness Instructor , Personal Training Manager and Group Fitness Instructor .

Does Crunch Fitness pay their employees well?

According to anonymously submitted Glassdoor reviews, Crunch Fitness employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Crunch Fitness. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Crunch Fitness?

44% of Crunch Fitness employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crunch Fitness 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crunch Fitness?

Personal Trainer (433) , Certified Personal Trainer (118) , Front Desk Receptionist (110) , General Manager (88) , Front Desk Associate (84) , Front Desk (70) , Member Service Representative (67) , Group Fitness Instructor (66) , Manager (37) , Sales Associate (30) , Member Service Representative I (MSR I) (29) , Operations Manager (25) , Trainer (25) , Customer Service Representative (24) , Fitness Manager (23)

What are the pros of working at Crunch Fitness according to real employee reviews?

"the people I worked with were great and being in a gym environment is alot of fun." ((in 117 reviews)); "The coworkers are great and helpful with client building." ((in 59 reviews)); "Very fun and staff was great" ((in 55 reviews)); "You need to have a passion behind personal training and helping people without it you’ll burn out" ((in 51 reviews)); "Flexible Schedule and Free Gym Membership" ((in 44 reviews))

What are the cons of working at Crunch Fitness according to real employee reviews?

"Low pay and expect someone new to be able to take over if you can't" ((in 211 reviews)); "Management can be poor and demanding." ((in 176 reviews)); "Long hours work life balance was terrible" ((in 62 reviews)); "no growth as a trainer outside of becoming a manager." ((in 53 reviews)); "No benefits until a year of working" ((in 46 reviews))

What are the top reviewed Crunch Fitness locations?

New York , San Francisco , Tampa , Athens , Richmond , Orlando , San Diego , Los Angeles , Atlanta , Cincinnati , Boulder , Brooklyn , Gainesville , Tuscaloosa , Norman , Louisville , Charlotte , Sacramento , Walnut Creek , Florence , Sarasota , Marietta , Raleigh , San Antonio , Burbank , Tustin , Lawrence , Pembroke Pines , Worcester , North Brunswick

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Crunch Fitness

Crunch Fitness reviews

3.2

44% would recommend to a friend

(2,151 total reviews)

Jim Rowley

50% approve of CEO

35% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Career opportunities

2.8

Senior management

2.6

Compensation and benefits

Crunch Fitness has an employee rating of 3.2 out of 5 stars, based on 2,151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crunch Fitness employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Sep 16, 2025

Crunch

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Good place to work out

Cons

Too much work too little pay

2.0

Sep 15, 2025

Not great management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Free membership was a bonus and the coworkers were great

Cons

Not accommodating management. Will schedule you for as much as they can squeeze out of you. High turnover rate in jobs. Very low pay. Nitpick management

4.0

Sep 14, 2025

Great for Growth

Senior assistant general manager

Recommend

CEO approval

Business Outlook

Pros

Lots of advancement opportunities. Fun environment. Face paced.

Cons

Work/Life balance. 24 hour locations make it hard to be "off". Low pay for job requorements.

Viewing 127 - 129 of 2,151 Reviews

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Jobs at Crunch Fitness

Front Desk Representative Opener

Member Services Admin

Front Desk Representative - 54th St Manhattan