Cummins reviews

4.0

79% would recommend to a friend

(7,051 total reviews)
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Jennifer Rumsey

84% approve of CEO

71% positive business outlook

Cummins has an employee rating of 4.0 out of 5 stars, based on 7,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cummins employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Mar 5, 2015

Customer Care Facility Nightmare

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You have the opportunity to meet good people scattered among the bunch with the desire to do a good job. Good experience gained in customer service and distributorship, as well as multitasking. They use over 10 systems daily.

Cons

Poor management. Leadership team is not help accountable for their piece of the work. Poor performers are given way too many chances, and good employees are given all the extra work others are not doing without additional compensation. Call center environment is pushed, but the work is more of an account manager. There is a lot of research required for each transaction... these are not first call resolutions type of calls. Culture and values are just hanging on the walls, not carried by the HR or leadership group.

4.0
Feb 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Many chances for advancement if you are willing to move or travel. Produces a good product and the future looks bright.

Cons

Pay is below industry standards for most positions. Company has grown too political in the last few years to the point of making employees with different views feel as if they will be retaliated against unless they hold the same views.

Viewing 490 - 492 of 7,051 Reviews

Glassdoor has 9,640 Cummins reviews submitted anonymously by Cummins employees. Read employee reviews and ratings on Glassdoor to decide if Cummins is right for you.