unorganised, no recognition and just going down hill
Pros
- Flexible hours - Friendly staff members - Easy to work in - Learn a lot about the mobile industry - discounts on line rental is awesome
Cons
- When the merge took place between dixons carphone, was promised a secondment bonus after 3 months, and to this date none of the staff have received it. Emails have been sent to other departments but they are "trying" to chase is up. Currently feeling helpless and ripped off after working two years in the company. - When ever there are quiet periods, the consultants have to take in a hell of a lot from management and other seniors when it is out of our control. - The commission scheme is just getting worse and worse as the years go by, even though the consultants generate the most amount of profit for the company. Consultants are just workers simply at the bottom of the chain. - The customer service rating needs to change, 1 low score for something which may not be a consultants fault ruins the hard work of the other higher end scorses
