May 28, 2025
Custom Ink Response
1yThank you for taking the time to share such a detailed and heartfelt reflection. We deeply appreciate your perspective and the care with which you described both the strengths you once experienced at Custom Ink and the disappointment you've felt more recently.
Your words paint a vivid picture of a time when Custom Ink’s culture of collaboration, innovation, and shared values felt strong and unifying. We're grateful that you were part of that chapter and that you found professional growth and team connection during your time with us.
We also want to acknowledge the pain and frustration you've expressed regarding the recent changes, including workforce reductions and operational shifts. These have indeed been difficult decisions, and we understand the deep impact they’ve had on many valued team members. While made to help the business remain sustainable and competitive, that doesn’t lessen the emotional toll. Please know that we’ve tried to support those affected with care and respect—through severance packages, extended benefits, and career transition assistance—and we continue to listen and learn from feedback like yours.
Your input is sincerely appreciated and will be shared internally. Thank you again for your contributions to Custom Ink and for taking the time to reflect on both the past and present. We wish you all the best in your journey ahead.
If you have further insights you'd like to share, we welcome them at inkerfeedback@customink.com.