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Customer Contact Services

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Customer Contact Services reviews

2.9

41% would recommend to a friend

(23 total reviews)

44% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Culture & values

3.0

Senior management

3.0

Career opportunities

2.9

Work/Life balance

2.4

Compensation and benefits

Customer Contact Services has an employee rating of 2.9 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

23 reviews
1.0
Nov 29, 2017

Agent

Agent
Recommend
CEO approval
Business Outlook

Pros

The building has a refrigerator and bathrooms, that's about as good as it gets

Cons

Revolving door of employees. insanely robotic mind numbing script requirements. idiotic inconsistent scheduling, smelly (like they don't shower before work) co-workers. Horrible management. You have to ask permission to go to the bathroom (no joke, ask permission, welcome to 1825). Work at mcdonalds instead, seriously.

5.0
Nov 15, 2017

Great Management Staff

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, Opportunity to advance, good benefits

Cons

Nothing to report at this time.

5.0
Jul 26, 2017

Amaaazzzingggg ! I love my JOB !

Call representative
Recommend
CEO approval
Business Outlook

Pros

It's really relax and chill. You make friends easy here. Everyone likes to help one another. I actually love my boss here. You get 40 hours a week guaranteed like the more you train. IF your in school, they completely understand.

Cons

Sometimes, you work alone and that may be boring.

Viewing 19 - 21 of 23 Reviews
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ReviewsCustomer Contact Services reviews

Glassdoor has 24 Customer Contact Services reviews submitted anonymously by Customer Contact Services employees. Read employee reviews and ratings on Glassdoor to decide if Customer Contact Services is right for you.