Great flexibility, great clinical and technical support
Pros
Credentialing and onboarding process was well organized. The steps after being hired were clearly explained and went exactly as promised. The support team was helpful throughout – and kept my responsibilities to complete my credentialing to a minimum. There was a bit of a learning curve with my first couple of sessions - both the clinical and technical support team responded within minutes to any of my concerns (even if they were questions I had already asked and needed clarification a second time). The EHR system was user friendly and fairly intuitive. I have seen other reviews mention the excessive paperwork - that has not my experience at all. My clinical supervisor was helpful in reviewing the best ways to approach the EHR system in a way that minimized my time commitment and allowed me to focus on therapy as opposed to documentation. I have been completely in control of my schedule and have been able to easily take on as many clients as I wish. They do ask that you open at least 5 appointment times for your caseload each week – and there was definitely no issue in getting those filled quickly. My clients have been diverse and for the most part, within the specialty areas I have listed in my profile.
Cons
No different than any telehealth platform - occasionally run into issues with sound, connection etc. when meeting with client.