DCM Services reviews

3.3

58% would recommend to a friend

(70 total reviews)
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Mike Rosenthal

53% approve of CEO

45% positive business outlook

DCM Services has an employee rating of 3.3 out of 5 stars, based on 70 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DCM Services employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

70 reviews
2.0
Nov 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Casual work environment and fun co workers. The benefits are pretty good but get more expensive as the years go on not that it's unusual. The CEO is very personable, he will walk around and say hi and check on everyone. There really are some great people at this company. Free lunch once a month, free breakfast a couple times a week. Ability to wear jeans to work. Nice professional building in the best buy campus has good amenities.

Cons

Low wages are not in line with twin cities wages. Employees are robotic, expected to work, no socializing, no cell phones, no internet access, not very family focused. Even during 3 feet of snow they expect you to come into work and make money regardless of your own personal safety. It's money money money all day everyday nothing else matters. There is absolutely no moving up in this company. You will be a debt collector forever. You may change job titles but it comes with no increase in job responsibilities. At least 8-10 new employees are hired every few weeks, the turnover rate is one of the worst I've ever seen. A lot of office drama because the hiring pool has no standards. Management has absolutely no regard for employee happiness or a suitable work environment.

4.0
May 20, 2014
Recommend
CEO approval
Business Outlook

Pros

The company offers a lot of perks: casual atmosphere/dress, flexible schedules for a majority of the entry level "Account Rep" positions, competitive pay in most departments, a good culture (a work hard, have fun atmosphere), decent bonuses, and a fairly competitive benefits package. At one time there was a lot of room for advancement while it may seem less so now, don't let other reviews fool you...it's always been about what you accomplish; if you work hard, are professional, resilient and demonstrate an interest in growth - you will be recognized and rewarded. Finally, the best thing about the company is the people - they are phenomenal!!! It can be like a family if you want it to be!

Cons

After the founder(s) left (2007-ish), leadership started lacking at the executive level and the lack of vision and focus over the course time has seeped into the middle management. Stress levels can rise when client requests and demands overwhelm the company (kudos to middle management for keeping this from getting to the front lines!).

3.0
Dec 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Great culture, most people very friendly, bonuses for account reps are decent, monthly lunches/breakfasts, flexible schedule for account reps.

Cons

Inflexible schedule for non-ARs (meaning you HAVE to drive in Minneapolis' rush hour both ways every day), if you don't hit your goal and get no bonus as an AR you barely make a living wage. Definitely some cliques and people to avoid.

Viewing 19 - 21 of 70 Reviews

Glassdoor has 71 DCM Services reviews submitted anonymously by DCM Services employees. Read employee reviews and ratings on Glassdoor to decide if DCM Services is right for you.