The HR department is sour. It's laughable/frustrating how all the voicemails I left went ignored when I needed them to do relatively simple job tasks. Never any follow-up unless you go knock on their door and track them down. I'm very bitter about the laziness, apathy and unprofessionalism. Why?
1. Went a couple months without medical and dental benefits (which I had earned and was eligible for) because one of them put in my SSN off by one digit to the providers. I had to fix the whole thing and jump through hoops to correct their mistake.
2. Had to hold their hand to get my W9 during tax season. Asked again and again for my W9 and was very late to get it.
3. Didn't get any of my PTO paid out when I left. They require a FOUR WEEK notice (which is unheard of at virtually any other company.. anything over 2 weeks notice is courtesy.) I had 17 hrs left on the table when I left, which is just frustrating on principle because I gave them over 3 weeks notice, not to mention my supervisors and project manager had well over a month of informal notice that I was leaving... and in my final 3 weeks I elected to work a bunch of 9 hour days to tie up all lose ends. Employees earn that PTO and DESC needs to stop being so cheap about that.
4. No exit interview!? Called them and left voicemails asking for some follow-up and they never had the decency to call me back. On my last day of work, I found out they misfiled documentation on my insurance, so even though I was insured for the remainder of the month, I wasn't covered for prescriptions. Premara said that this looked like a clear mistake, one easy to fix, and to contact HR so they could resolve it. But HR never returned my calls (shocking).
