Is DHL Express a good company to work for?

DHL Express has an overall rating of 3.8 out of 5, based on over 6,199 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 70% of employees would recommend working at DHL Express to a friend and 58% have a positive outlook for the business. The best reviews about DHL Express have been left by employees working as National Account Manager , Inside Sales Executive and Package Handler .

Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

70% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Inside Sales Representative (42) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Auxiliar De Logística (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 285 reviews)); "Good pay and thats it" ((in 212 reviews)); "The culture and the people we work with are great" ((in 186 reviews)); "great international environment and people" ((in 171 reviews)); "The colleagues are nice and help you integrate quickly." ((in 111 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 202 reviews)); "Work envionment and low salaries" ((in 157 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Not at all all boss and managers are good" ((in 69 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What are the top reviewed DHL Express locations?

Erlanger , Tempe , Plantation , Houston , New York , Cincinnati , Phoenix , Los Angeles , Chicago , Hebron , Miami , Scottsdale , Dallas , Atlanta , Philadelphia , Elizabeth , Seattle , Orlando , San Francisco , Fort Lauderdale , Franklin Park , Romulus , Indianapolis , Denver , Washington , Raleigh , Austin , Minneapolis , Columbus , Van Nuys

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DHL Express

Part of DHL

DHL Express reviews

3.8

70% would recommend to a friend

(4,108 total reviews)

John Pearson

77% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.4

Career opportunities

3.2

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Feb 9, 2018

Amazing "Respect and Results" based Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

DHL Express has a amazing culture of "Respect and Results" driven strongly by the Global Management team through the specially designed, unique and industry leading "CIS" training programs

Cons

Not many negatives to say here ... but if had to note something it would be - Very long hours, and multi-multi-layers of lower and middle management encourage an awful lot of bureaucracy .. Top heavy and they all love a good spreadsheet and powerpoint ! but that being said, it's Top heavy with very good people ..

DHL Express Response

Thank you so much for the great review. It puts a smile on my face to hear our employees are feeling the positive effect of our Feedback and Respect and Results culture. I also appreciate your comments on keeping the beauracracy to a minimum which we know can be challenging in a global company the size of ours. The Global Management Board and I are committed to ensuring our people at all levels are empowered to deliver for our customers and we continue to look for ways to make that happen. If you think of any suggestions on things we can do better, please be sure to pass them through your manager or email me directly! Mike Parra CEO AM Region

1.0

Sep 4, 2025

Great

Manager

Recommend

CEO approval

Business Outlook

Pros

Great pay great flexibility great

Cons

No cons great job great

1.0

Jul 16, 2025

Do not apply there

Field sales executive

Recommend

CEO approval

Business Outlook

Pros

No pros there, only cons

Cons

Terrible commission plan. Zero flexibility, micro managing is at the highest level, management needs to be coached on how to manage. US field sales needs to be gutted and restructured with new management. They waste so much time doing one on ones, ride days, quarterly business reviews, redundant meetings and so on, leaving time for no real work. They care more about employee opinion survey because management bonuses are based on it. They DO NOT care about people. If you have a suggestion and they get offended, they will retaliate.

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