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DHL Express

Part of DHL

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DHL Express reviews

3.8

70% would recommend to a friend

(4,107 total reviews)
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John Pearson

77% approve of CEO

58% positive business outlook

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Apr 10, 2016

Absolutely terrible!

Recommend
CEO approval
Business Outlook

Pros

Benefits are decent (If your supervisor manages to give you the proper information, before a day after it's too late to apply for them)

Cons

Terrible management who will go out of their way to insult and assault you. Low pay, overworked Almost no chance of advancing without sucking up to your superiors. Finds ways to make every flaw in their safety and operation the employees fault (Even when an employee had an allergic reaction from picking up a box, they blamed the employee, another employee lost a finger because of a supervisor pushing them, they attempted to fire the employee who lost the finger and had no discipline for the supervisor.)

2.0
Apr 9, 2016

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Base salary was pretty solid, freedom to leave the office and not come back was great. True entrepreneur mind-set type of job. DHL has huge brand recognition all over the world.

Cons

The goals were unrealistic, 1 new account every week that spends over 2500 a month is next to impossible in most markets. The KPIs were more important to upper management then your actual success and revenue brought to the company. Micro-management doesn't even begin to describe the management style. Area sales managers were basically puppets for upper management and it was really tough to want to come into work every day. FedEx is light years ahead of DHL in the US market, very tough to take that business when you can't sell a domestic service.

5.0
Apr 8, 2016

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great working environment and commission is very easy to make.

Cons

The commission plan could be easier to read through so you know exactly how you are paid instead of it being a surprise.

Viewing 3610 - 3612 of 4,107 Reviews

Glassdoor has 6,195 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.