Is DHL Express a good company to work for?

DHL Express has an overall rating of 3.8 out of 5, based on over 6,195 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 70% of employees would recommend working at DHL Express to a friend and 58% have a positive outlook for the business. The best reviews about DHL Express have been left by employees working as National Account Manager , Inside Sales Executive and Package Handler .

Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

70% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Inside Sales Representative (42) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 310 reviews)); "The culture and the people we work with are great" ((in 176 reviews)); "great international environment and people" ((in 172 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 109 reviews)); "The colleagues are nice and help you integrate quickly." ((in 107 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 205 reviews)); "Low salary and micromanaging heavy workload" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 85 reviews)); "Not at all all boss and managers are good" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 41 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What are the top reviewed DHL Express locations?

Erlanger , Tempe , Plantation , Houston , New York , Cincinnati , Phoenix , Los Angeles , Chicago , Hebron , Miami , Scottsdale , Dallas , Atlanta , Philadelphia , Elizabeth , Seattle , Orlando , San Francisco , Fort Lauderdale , Franklin Park , Romulus , Indianapolis , Denver , Washington , Raleigh , Austin , Minneapolis , Columbus , Van Nuys

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DHL Express

Part of DHL

DHL Express reviews

3.8

70% would recommend to a friend

(4,107 total reviews)

John Pearson

77% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Mar 20, 2016

Could be better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits package. Good hourly rate for part time work. Union job.

Cons

Not enough full time help. Not enough hours for part time help. Many part timers doing full time work for part time pay/hours. Management too focused on KPIs and procedures, rather than focusing in issues that directly improve service or customer perception of the company. Fleet is poorly maintained, trucks being used that are in such poor shape that the company should be embarrassed to have the public see them in service. Management often talks down to employees. Management is more concerned about going over payroll budget than using the amount of hours it takes to do the job properly.

3.0

Mar 20, 2016

NOT BAD

Call center agent

Recommend

CEO approval

Business Outlook

Pros

lovely people honest atmosphere A big arranged corporation

Cons

LOW SALARY A LOT OF STRESS

2.0

Mar 16, 2016

Big businesses too often forget about the little guys

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They offer a decent salary for the industry. Working within an environment solutions environment can be morally fulfilling.

Cons

The bureaucracy that comes with being a part of a multinational business. Being such a small part of the wider DHL business, it often felt like we were forgotten about/essentially unknown to the higher ups. Office environment was generally quite unpleasant - a lot of people lacking the relevant training and left unfulfilled by their jobs due to a general lack of organisation within the business.

Viewing 3625 - 3627 of 4,107 Reviews

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