Is DHL Express a good company to work for?

DHL Express has an overall rating of 3.8 out of 5, based on over 6,184 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 71% of employees would recommend working at DHL Express to a friend and 58% have a positive outlook for the business. The best reviews about DHL Express have been left by employees working as National Account Manager , Inside Sales Executive and Package Handler .

Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 296 reviews)); "fair just reasonable busy good pay" ((in 215 reviews)); "The culture and the people we work with are great" ((in 180 reviews)); "great international environment and people" ((in 177 reviews)); "Great colleagues and a big team to learn" ((in 107 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 209 reviews)); "Work envionment and low salaries" ((in 152 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Upper management is terrible and completely disconnected." ((in 39 reviews)); "Underpaid with multiple extended working hours" ((in 39 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

What are the top reviewed DHL Express locations?

Erlanger , Tempe , Plantation , Houston , New York , Cincinnati , Phoenix , Los Angeles , Chicago , Hebron , Miami , Scottsdale , Dallas , Atlanta , Philadelphia , Elizabeth , Seattle , Orlando , San Francisco , Fort Lauderdale , Franklin Park , Romulus , Indianapolis , Denver , Washington , Raleigh , Austin , Minneapolis , Columbus , Van Nuys

DHL Express reviews

3.8

71% would recommend to a friend

(4,102 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews

3.0

Oct 21, 2012

Fantastic pioneer spirit having hard time to cope with competition

Productivity manager

Recommend

CEO approval

Business Outlook

Pros

Global Dynamic Growing opportunities in the DP Group

Cons

Low salaries an benefits (in Italy)

3.0

Oct 19, 2012

Nice expirience, but senior management is weak

Key account manager

Recommend

CEO approval

Business Outlook

Pros

A huge international company, a leader as well. One can get a lot of expirience in a short period of time

Cons

The senior management is really weak. It lacks of understanding not only the people but the business-needs as well. They are mainly focused on delivering the short-term targets and not thinking of strategic and long-term ones.

3.0

Oct 13, 2012

The US company is fantastic, however it is crippled by poor senior management from Germany

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great team spirit. Fantastic senior management committed to it's employees. Great work/life balance where many colleagues actually spend personal time together outside of the office. I miss our soccer team. Rapid and meaningful career advancement for top performers with international opportunities for those who could be itnerested.

Cons

Having to answer to a German parent with senior management overly/only concerned with personal agenda. Other than my ratings for senior management, my opinions are based on the US office. Sadly, the "real" senior management are in Germany and having worked there as an expat for 3 years, it's clear the US is the black sheep of the family and management there prefers to raise their personal stock than address corporate issues.

Viewing 3955 - 3957 of 4,102 Reviews

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DHL Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fantastic pioneer spirit having hard time to cope with competition

Nice expirience, but senior management is weak

The US company is fantastic, however it is crippled by poor senior management from Germany

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Jobs at DHL Express