DHL Express reviews

management at the top has no respect for this channel, the change in pay has hurt all employees. behind the scenes money games played with commissions/bonuses. not really a sales job as you have to do the job for billing, collections and lose most bigger sales to other divisions without compensation. No respect for the amount of work done. Our base pay was reduced by almost $10k without any input and in its place a commission structure that rewards the same few people over and over while the rest of us that are tenured employees struggle to make ends meet. The salary decrease really destroyed morale and continues to eat away everyday at the sales people who are treated like crap by upper management beyond the channel. No matter how much The Director tries to make condition better, he has no power as upper management treats him like crap too.

They ended up laying off 80% of the Scottsdale IT Data Centre staff over a six month period when the company decided to pull out of the US Express (US to US location delivery) market, bowing out to UPS and Fedex. I can't imagine DHL Express Americas exists today in anywhere close to the presence they used to have.