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DHL

Engaged Employer

DHL reviews

3.7

72% would recommend to a friend

(3,355 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL has an employee rating of 3.7 out of 5 stars, based on 3,355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

3K reviews
2.0
Jan 3, 2025

Sales manager looking after both Base and New Business Teams

Regional sales manager
Recommend
CEO approval
Business Outlook

Pros

A large well known company

Cons

Poor leadership from the Exec

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DHL Response
1y
Dear Colleague, Thank you for your candid feedback and your remarkable dedication of over 20 years with DHL Group. We truly appreciate your long-term commitment and the invaluable contributions you have made. We are pleased to hear that you recognize DHL Group as a large and well-known company, but we are deeply sorry to learn about your leadership concerns. We wholeheartedly agree that we must practice what we preach and ensure that our management principles are followed consistently throughout the organization. Your advice to look after our people properly is taken very seriously and we are committed to making necessary improvements to support our teams better. Thank you for your continued loyalty and for sharing your insights. We are dedicated to addressing these issues and fostering a more supportive environment for all our employees. Your DHL Team
3.0
Jan 3, 2025

Taken for granted

Warehouse supervisor
Recommend
CEO approval
Business Outlook

Pros

Great Team for the most part.

Cons

Poor management, who took the credit for doing nothing!

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DHL Response
1y
Dear Colleague, Thank you for sharing your feedback with us. We are glad to hear that you found the team to be great for the most part. However, we are sorry to learn that you felt taken for granted and experienced poor management during your time at DHL Group. We deeply value every team member and recognize that it is the collective effort of our employees that drives our success. Your insights are important to us, and we will use them to strive for better management practices. We wish you all the best in your future endeavors. Sincerely, Your DHL Team
4.0
Jan 1, 2025

Lot of hours

Lead driver
Recommend
CEO approval
Business Outlook

Pros

Opportunity for ot Easy driving job

Cons

Inconsistent starting hours Hot warehouse

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DHL Response
1y
Dear Colleague, Thank you for your positive review and for recommending DHL Group! We are pleased to read that you find the opportunity for overtime and the driving job to be beneficial aspects of your role. Your feedback about inconsistent starting hours and the hot warehouse is appreciated, as it helps us identify areas for improvement. We are committed to enhancing our work environment and will take your comments into consideration. Thank you for your hard work and dedication over the past 1-2 years. We look forward to your continued success with us! Warm regards to Appleton! Your DHL Team
Viewing 346 - 348 of 3,355 Reviews
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Glassdoor has 6,469 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.