DHL reviews

3.8

72% would recommend to a friend

(3,353 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,353 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Jul 8, 2025

Global team

Recommend
CEO approval
Business Outlook

Pros

Latest technology to work easily can take leave Global team spread across Prag, Malaysia , Belgium ,India

Cons

DHL IT operates more like a service-based company, following a service delivery model rather than a product-based approach. Work is typically assigned and tracked on an hourly basis, and your day may be split across multiple projects. The business manager often expects extended contributions with minimal allocated hours, requiring frequent justification of the hours worked . At times, I felt the DHL ITS project managers had limited control or support in managing these expectations.

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DHL Response
1y
Dear colleague, Thank you for your positive ratings and for sharing your experience as a Senior Staff Engineer in Bengaluru! We are glad that you appreciate working with the latest technology and the flexibility to take leave easily, as well as being part of a global team. However, we are concerned to learn about your frustrations with the IT service delivery model and the challenges you face regarding project assignments and time tracking. Your feedback about the expectations for extended contributions with minimal allocated hours and the perceived limitations of project management is important for us to understand. We value your insights and will consider them as we work to improve our processes and support for employees. If you have any specific suggestions on how we can enhance the work experience in this area, please feel free to discuss them with your manager or the HR department. Thank you for being a part of our team. We look forward to your continued success at DHL! Best wishes, Your DHL Team
4.0
Jul 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Role rotation Travel allowance Christmas and performance bonus

Cons

Low salary vs current GT programs

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DHL Response
1y
Hello, Thank you for sharing your feedback about your experience in the Graduate Trainee Program in Manila! We are glad you enjoyed the role rotation, travel allowance, and the bonuses for Christmas and performance. In our opinion, these are important factors for employee motivation. However, we understand your concern regarding the salary compared to other current graduate trainee programs. We understand that salary is an important factor for employees. While it is true that there are always companies that may offer higher salaries, we encourage employees to consider the bigger picture. At our company, we strive to provide a comprehensive compensation package that includes not only a competitive salary but also a range of benefits. One of the key attractions we offer is ample opportunities for development and growth. We believe in investing in our employees' professional development and provide various training programs, mentorship opportunities, and career advancement paths. These opportunities can significantly contribute to long-term career growth and overall job satisfaction. We wish you all the best in your future endeavors! Your DHL Team
5.0
Jul 3, 2025

Great

Recommend
CEO approval
Business Outlook

Pros

- Great culture - Great package

Cons

So busy all the time

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DHL Response
1y
Dear colleague, Great that you are on board with us and that you rate us so well! We are delighted that you appreciate the great culture and the benefits package at DHL. Thank you for being a part of our team. We look forward to your continued success at DHL! Best regards to London. Your DHL Team
Viewing 166 - 168 of 3,353 Reviews

Glassdoor has 6,470 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.