DHL reviews

3.8

72% would recommend to a friend

(3,355 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Oct 5, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

I've had a consistently great experience with DHL over the past few years. Whether it's domestic or international shipments, DHL has always been reliable, fast, and efficient. The tracking system is top-notch, providing detailed updates every step of the way, which is really reassuring, especially for international packages.

Cons

The customer service team has been incredibly helpful whenever I've had questions or needed assistance. They respond promptly and go out of their way to ensure everything is handled smoothly.

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DHL Response
1y
Dear colleague, Wow, thank you so much for your wonderful 5-star review! We're thrilled to read about your consistently great experience with DHL over the past few years. Your kind words mean a lot to us and motivate us to keep up the good work. Thanks again for sharing your positive experience. We truly appreciate it! Best wishes to Sugar Land. Your DHL Team
5.0
Oct 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Side benefits 401k is really good

Cons

Commute between home and office may be hard

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DHL Response
1y
Hello, Thank you so much for your fantastic 5-star review! It is great to read that you were pleased with the pay and benefits we provided. We always aim to offer our employees attractive compensation packages within our possibilities. In our opinion, this is an important form of appreciation. We are sorry it has been difficult for you to commute between your home and the office. We are aware that this can be a challenge. Thanks again for sharing your experience, and we wish you all the best in your future endeavors! Warm regards, Your DHL Team
5.0
Oct 2, 2024

Salary

Recommend
CEO approval
Business Outlook

Pros

The pay is really good

Cons

Alot of long hours especially during holidays

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DHL Response
1y
Dear colleague, We're thrilled you're happy with the pay—we strive to offer competitive compensation. We understand the challenge of long hours, especially during the busy holiday season, and appreciate your hard work and dedication during those times. We also take note of your feedback regarding communication, and we’re committed to improving that. Clear and consistent communication is essential, and we’ll work on making sure everyone is more informed and supported, especially during peak periods. Thanks for being part of the team, and for your valuable input. Warm greetings to Tulsa Your DHL Team
Viewing 244 - 246 of 3,355 Reviews

Glassdoor has 6,471 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.