DHL reviews

3.8

72% would recommend to a friend

(3,355 total reviews)
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Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Sep 30, 2024
Recommend
CEO approval
Business Outlook

Pros

The point system is good.

Cons

Not too many ways to move up.

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DHL Response
1y
Dear colleague, Wow, what a super rating. You have given us a top rating, which makes us very happy because, as a top employer, we attach great importance to all these aspects and hope we can offer them to our employees. We work continuously to offer our employees development opportunities. In our opinion, this is important. Please chat with your manager to see what development opportunities there are for you. Thank you for your ongoing efforts and dedication to us. A warm greeting to you and your family! Your DHL Team
2.0
Sep 24, 2024
Recommend
CEO approval
Business Outlook

Pros

For the most part you are left to do the job the best way you see fit. That seems to be the one quality that a lot of people that worked there for a couple years enjoyed. If you needed a day off they would work with you more then most companies.

Cons

You can be on the road for a long while and it wears on you. Pay wasn't all that great for the responsibilities that you have with the job. Unorganized company. You have to throw boxes when you first start. You always got to load your own van/truck before you go on route. Random pick-up orders will mess your route efficiency up and you can not refuse to take them.

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DHL Response
1y
Hello, Thank you for sharing your thoughts and experiences with us. We’re glad that you appreciated the flexibility we offer with time off and the autonomy in how you approach your work. It's great to know that those qualities made a difference for you and others. However, we recognize there are areas where we need to improve, especially regarding pay and organization. Your feedback about the challenges on the road, loading your van, and handling unexpected pick-ups is important to us. We have some homework to do, and we’ll be looking into ways to better support our drivers and make the work experience more efficient and rewarding. We truly appreciate your input and will work on treating every team member with the respect and support they deserve! Wishing you all the best for the future! Your DHL Team
3.0
Sep 24, 2024

Inconsistency

Recommend
CEO approval
Business Outlook

Pros

Great Pay Challenging but rewarding work

Cons

24/7 operation, a lot of extra hours. Incosistent priorities , changes weekly.

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DHL Response
1y
Dear colleague, Thank you for sharing your feedback and for acknowledging the great pay and the rewarding nature of the work. We truly appreciate your dedication as an Operations Supervisor in such a challenging environment. That said, we understand your concerns about inconsistent priorities and the long hours that come with a 24/7 operation. We agree that this is an area where we need to act, as consistency and balance are crucial for both productivity and employee well-being. Your feedback is important, and we are committed to addressing these issues so that we can create a more stable and manageable work environment. We know that this can be done much better, and we will strive to make the necessary improvements. Thank you for your hard work and dedication! All the best to Miami Your DHL Team
Viewing 250 - 252 of 3,355 Reviews

Glassdoor has 6,471 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.