DHL reviews

3.8

72% would recommend to a friend

(3,355 total reviews)
avatar

Dr. Tobias Meyer

83% approve of CEO

62% positive business outlook

DHL has an employee rating of 3.8 out of 5 stars, based on 3,355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Mar 4, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good company, nice peers and learnt lots of view from managers

Cons

pressure, didnt have enough training

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DHL Response
1y
Hello, Thank you for taking the time to share your review with job seekers on Glassdoor. If the physical tasks of your job are becoming overwhelming, talk with those working around you. Your co-workers might feel the same crunch as you do, and combining your voices makes it harder for management to ignore your concerns. We are sorry that you have not seen sufficient opportunities for your personal and professional development in our company. We are always willing to offer our employees opportunities for further training and development and to extend these to all our employees within the scope of our possibilities. A safe and healthy working environment is a fundamental principle and a right at work. Thank you for reminding us. We will make sure that this theme has top priority. Thank you for your commitment and loyalty during your time with us. Your DHL Team
4.0
Mar 3, 2025

DHL Storeperson

Recommend
CEO approval
Business Outlook

Pros

Global Presence: Operates in over 220 countries, offering vast career growth and international opportunities. Innovative Environment: Uses cutting-edge technology like automation, AI, and data analytics to stay ahead in logistics. Sustainability Leadership: Committed to eco-friendly practices through initiatives like GoGreen. Employee Development: Provides extensive training, leadership programs, and upskilling opportunities. Inclusive Culture: Fosters a diverse, collaborative, and supportive workplace. Impactful Work: Plays a key role in global trade, e-commerce, and humanitarian efforts. Competitive Benefits: Offers attractive compensation, health benefits, retirement plans, and employee discounts. Fast-Paced Challenges: Dynamic work environment with new challenges daily. High-Profile Partnerships: Works with leading brands across industries like fashion, tech, and healthcare.

Cons

High-Pressure Environment: Fast-paced, deadline-driven work can lead to stress and long hours. Physically Demanding Roles: Tasks like lifting heavy packages or working in varying weather conditions can be taxing. Work-Life Balance Challenges: Irregular hours, night shifts, or weekend work may impact personal life. Bureaucracy: Complex processes and hierarchies can slow decision-making. Limited Career Growth in Some Roles: Advancement may be challenging without additional qualifications or experience. Repetitive Tasks: Some roles can become monotonous over time. Customer Service Challenges: Handling complaints or issues can be stressful. Dependence on Technology: System outages or technical issues can disrupt operations. Geographic Limitations: Fewer opportunities in smaller or remote locations. High Performance Expectations: Pressure to meet demanding targets and KPIs. Seasonal Workload Peaks: Increased workloads during holidays or sales events. Safety Risks: Potential hazards in roles involving driving, machinery, or heavy goods.

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DHL Response
1y
Dear colleague, Thank you for sharing your valuable review and for your commitment to DHL as a Storeperson in Sydney. We appreciate your insights and are pleased to hear about the positive aspects of your experience, particularly regarding our global presence and commitment to sustainability through initiatives like GoGreen. We are glad you value our employee development programs, as investing in our team members is essential for personal and professional growth. We also recognize the challenges you mentioned, such as the high-pressure environment and physically demanding roles. Your feedback is crucial in helping us identify areas for improvement, and we encourage you to share your experiences with your local HR team. Thank you once again for your feedback, and we look forward to supporting you in your journey with DHL. Best regards, Your DHL Team
Viewing 289 - 291 of 3,355 Reviews

Glassdoor has 6,471 DHL reviews submitted anonymously by DHL employees. Read employee reviews and ratings on Glassdoor to decide if DHL is right for you.