2.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook
Pros
Coworkers were friendly and helpful.
Cons
Poor management. Cliquey with employees. Did not recognize employees for good work, but quick to reprimand for mistakes.
72% would recommend to a friend
Lauren Hobart
81% approve of CEO
61% positive business outlook
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Users say... "It was a good place to work at and the people you work with are great." "Great coworkers and fun job" "Experience with customer service is a plus and very flexible hours for most of the year" "Good work environment and clean" "They had pretty good benefits and they are one of the largest specialty retailers in the world."
Users say... "The management is poor and negligent" "They don't promote from within often and low pay compared to other IT jobs in Pittsburgh" "Had a bad manager come in at the last minute and she was a micromanager." "Very little to no training available for most internal promotes and external hires" "There is no work life balance with this company and you are constantly on edge."