DICK'S Sporting Goods reviews

Completely disorganized from the top down. Corporate management has absolutely zero experience with day to day retail store operations, and they think it's beneath them to actually spend some time working in a store like a regular associate, so they're completely disconnected from what actually happens in their own company. This creates a massive rift, and nobody above the district level seems to have any grasp on what is actually happening in the company. And outside of the stock prices, it feels like nobody really cares. The associates are expected to perform several weeks worth of tasking in a couple hours, but the company still preaches a "customer service" attitude. Coming from a company that truly focused on customer service, Dick's has literally beaten it out of me. It's impossible to meet their expectations and still help customers, so you literally have to ignore customers so you can finish all the tasks that Dick's expects you to complete, otherwise your job is in jeopardy. That's the philosophy of WalMart, and we should be better than that.

Working for the strategy group here is like working for McKinsey, and not in a good way. 90% of the work is flawed or BS, and led by a headless leader. One of the most unenjoyable employment experiences of my life.