DICK'S Sporting Goods reviews

3.8

70% would recommend to a friend

(12,164 total reviews)
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Lauren Hobart

79% approve of CEO

60% positive business outlook

DICK'S Sporting Goods has an employee rating of 3.8 out of 5 stars, based on 12,164 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DICK'S Sporting Goods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

12K reviews
2.0
Jan 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Good products, decent discount, -some- good coworkers who are passionate about the products and actually -like- interacting with customers. Interesting insights into firearms retail.

Cons

Deceitful hiring practices, UNSAFE HANDLING OF FIREARMS. There were no gun owners in local management, leading to bad customer service and unsafe firearm handling practices. These were represented by never teaching new personnel to verify clear and safe chambers, and zip tying lever action levers to the stocks, to prevent anyone from opening the action to verify a clear chamber.I was hired as a year round part time employee in September, and then reclassified as "temporary" in January and promptly let go; as were all the other new "permanent part time" hires. Pay was around $9/hr for background checked clerks with good product knowledge. Corporate mandates horrible customer service, and punishes the stores for not making the customers feel good about it. Horrible "protection plans". Also, management required me to regularly lie to customers about product availabilty; for example, we were told to hide high demand ammo in the back room until it was advertised, and lie in the meantime. This was a typical scenario. Also, waking up at 3 in the morning to staff the store, get in on time, and the Lead pulls a no-call/no-show and faces no disciplinary action? Yeah, that's not OK.

3.0
Jan 10, 2014

Employees POV

Recommend
CEO approval
Business Outlook

Pros

hired as part time, received as many hours as desired, promoted within first week and given own department

Cons

short staffed at the store, time off not granted, no customer service or policy training all about $$$$$$$$$$

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