71% would recommend to a friend
Lauren Hobart
78% approve of CEO
59% positive business outlook
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Ratings trend for the last 6 months (12,158 reviews)
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Users say... "Great people on the staff that make you feel comfortable and know what they are doing." "Great coworkers and fun job" "Experience with customer service is a plus and very flexible hours for most of the year" "Good work environment and people" "They had pretty good benefits and they are one of the largest specialty retailers in the world."
Users say... "The management is poor and negligent" "They don't promote from within often and low pay compared to other IT jobs in Pittsburgh" "Had a bad manager come in at the last minute and she was a micromanager." "Also had no training on anything so it was learn as you go which is not how a store should be run." "There is no work life balance with this company and you are constantly on edge."