DICK'S Sporting Goods reviews

corporate "ideas", upper level management

This company doesn't even understand how the stores are run from an operational and customer service standpoint. Tasked to drive service and cut payroll weekly!! How can you serve customers when managers ring registers because the company wont pay for cashiers. There is a huge disconnect between what actually can be acomplished and what is demanded from the corporate office. There is no way that this company is going to sustain growth when other companies are actually customer focused and not 90% operationally focused and 10% customer focused. I often walk into other big box retailers and see three times more associates in there stores to help where as in my store I have 3-4 in the whole store how can you honsetly think you are serving the customer whis this type of staffing. The problems that this company faces are right in front of its nose but it is blind to the fact that it needs to deal with them by actually dedicating resources to it!!!