DISH Customer Service Representative CSR reviews

3.0

56% would recommend to a friend

(47 total reviews)
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Charlie Ergen

Not enough data to show CEO approval

56% positive business outlook

Customer Service Representative CSR employees have rated DISH with 3.0 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Customer Service Representative CSR professionals have an average working experience there. DISH is rated in line with the average (within 1 standard deviation) by Customer Service Representative CSR professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

47 reviews
1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The other reps are ok

Cons

Management could use some improvement

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DISH Response
2d
We appreciate you taking the time to share your honest perspective regarding your time as a Customer Service Representative. It is glad to know you had a good experience working alongside your fellow team members, though we recognize your feedback regarding leadership. We are committed to supporting our teams and growing our leaders,
3.0
Sep 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Helpful when you have an issue

Cons

Long hours, frustrating situations sometimes

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DISH Response
1y
Thank you for your feedback from your time with DISH! We are glad to hear that your management was able to help you work through tough situations with customers, as we understand these situations can be difficult sometimes. We are sorry to hear that you felt the hours were too long, and we are always looking for ways to improve our employees work life balance. Your feedback is important to us. Good luck with all of your future endeavors!
3.0
Sep 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Peers are kind and helpful

Cons

Management did not seem to care about employees

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DISH Response
1y
Thank you for your feedback. We are happy to hear that your peers were a positive aspect of your time at DISH. We're sorry to hear about your experience with the leadership team. Our leaders work hard to represent the DISH Way and lead by example. We're saddened to hear that was not your experience. We’re constantly working to improve, and feedback is critical to our growth. Thank you for your eight years of contributions.
Viewing 1 - 3 of 47 Reviews

Glassdoor has 8,275 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.