Pros
Profit Sharing Paid Incentives to employees on the phone Stable Work Environment Quarterly All Team Meetings to keep employees informed of where we are and where we want to go as a company When call volume is low employees have the choice to leave but also can chose to stay and work, not forced into layoffs Paid vacation Paid sick time Employee Stock Purchase Program Free Programming (although the Everything Package all the time would be GREAT!) Employee Appreciation days with food and games in the call centers
Cons
Medical Benefits (when they were changed to high deductible they said this is what all companies are going to but we should step up and be better than the rest!) Low Yearly Pay Increases for departments that are not considered money making for the company Performance Appraisal system needs major improvements
