DISH Customer Service Retention reviews

2.8

28% would recommend to a friend

(112 total reviews)
avatar

Charlie Ergen

100% approve of CEO

5% positive business outlook

Customer Service/Retention employees have rated DISH with 2.8 out of 5 stars, based on 112 company reviews on Glassdoor. This indicates that most Customer Service/Retention professionals have an average working experience there. DISH is rated 22% below average by Customer Service/Retention professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

112 reviews
1.0
Feb 19, 2010
Recommend
CEO approval
Business Outlook

Pros

My professional colleagues have been great to work with, and I also like the benefits package of free compensation for America's Top 120 without a contract.

Cons

Dish Network has a habit of demanding that your personal life revolve around the call center,and have radically changes in schedules at least once every other month. They will at times have mandatory overtime by working an additional 5 hours on your day off, but also will force employees to leave 1 to 2 hours into their shift. This week I have earned less than eight hours because they had mandatory LEPC (leave-early per call center), and I am considered a full-time employee. The company has a habit of changing business policy quite frequently resulting in a negative viewpoint from customers as well.

Viewing 112 - 112 of 112 Reviews

Glassdoor has 8,276 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.