Pros
You gain experience in the field! Discounted TV services! Tools truck and uniforms provided! Seeing you worked for the WORST company in the nation it's all up hill from here!
Cons
This company will drop you like a bad habit if one of the 8 metrics are not met. The more you make the more of a target you have on your back. The management (FSM) have no clue on the installation side of the company, they always tell new techs to call a vet. In the 8 years of hard work service I have seen at least 100 techs come and go. It's very minimal to move up, no advancement. Very minimal training( as a trainer) there setting up the new hires for failure. Oh yeah and if your hurt on the job, you might as well chalk it up because they will fire you. ( seen that many times) ! If your day of scheduled work falls on a holiday be ready to work it. You will however get paid 10 hours as well. But the dish only observe 6 holidays a year. Punished for customers not having internet, canceling appointments and having a customer not give you all "0"s on you survey. Thats why management told us to ask the customer for all zeros. Management will change your schedule without even a notice. Oh yeah and work conditions, bed bugs, roaches, rats, pit bulls, fleas, guns, marijuana, crack pipes, these are what you will see on a daily basis in the city(Detroit). Dispatch, they are in Utah and have no idea about our cities. Driving 40 miles from city to city and passing other techs coming from the same area is just hurting the technicians pph (points per hour). there is zero benefits for being a dish coach/trainer, it slows you down and reduces your chance for a bonus. Raises are inconsistent, the pa (performance appraisals) are a joke. 60 % of the pa is your "well they say" actual numbers and 40% is whatever the manager (Fsm) throws to the general manager. Then the general manager always comes back with a meets expectations. With that being said they came to us lvl 4 techs this year and said we were capped out on pay. The one question I had to them was we all have a different salary (hourly rate) their response was we were in the top 20 % of techs in the company.
