They contract out a lot of jobs
Hard to feel like they care about employees -
They used to, but it fell off when the board of directors and shareholders decided that regular people (aka the employees) don't matter. Older employees talk about how they used to rent out an orchard each year to show their appreciation. Now they send us a candle.
Overly progressive without actually being progressive - They just have employee groups and feel good stories to make themselves feel progressive without actually having policies to show it.
Groups are not equal - some groups get engagement budgets for things like lunch, outings, tshirts..others do not. It's VERY disengaging as an employee.
Time off - you get 10 days starting and at 5 years it ups to 15. You can "buy" 2 weeks and the company loves to remind you that you get 2 (!!) personal days.
Employees are NOT treated equal - some groups don't need to use their time off because their boss approves "flex time" without necessarily needing to make up all the time. Some have to struggle to use their PTO (and then the CEO says he won't increase PTO until everyone uses all of it). They rolled out parental leave to only half the company. Some roles do not allow fathers to take child leave.
Treatment of supervisors - the management roles are easy to get because most good supervisors leave the company or drop down to an individual contributor. Upper management has no support for supervisors unless they're trying to cover up an injury to the public they caused, then they promote them and fire the employees under them.
Bad Supervisors - when the good supervisors leave due to their treatment they hire people who don't know how to lead and have no idea what the employees do. Dangerous in any setting with gas or electricity.
Bonuses are a joke - by the time it gets to employees it's so watered down that it's insulting. It's mostly based on the performance of the company so putting in 75% vs 120% shows nothing different with bonuses. The union employees (field and office) have a better option with a guaranteed 3% raise each year. It's amazing more employees aren't mad at the company for that and just joining the union.
They encourage putting employees against each other - they would rather have their employees be disgruntled at a different group than fix the problem to make them equal.
Tuition support has been the same amount for YEARS