Is Dairy Queen a good company to work for?

Dairy Queen has an overall rating of 3.6 out of 5, based on over 7,192 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 61% of employees would recommend working at Dairy Queen to a friend and 46% have a positive outlook for the business. The best reviews about Dairy Queen have been left by employees working as Ice Cream Scooper , Store Manager and Ice Cream Server .

Does Dairy Queen pay their employees well?

According to anonymously submitted Glassdoor reviews, Dairy Queen employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Dairy Queen. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Dairy Queen?

61% of Dairy Queen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dairy Queen 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Dairy Queen?

Cashier (857) , Crew Member (694) , Manager (257) , Shift Leader (212) , Assistant Manager (180) , Cook (164) , Sales Associate/Cashier (143) , General Manager (121) , Server (119) , Supervisor (115) , Shift Manager (111) , Shift Lead (88) , Crew Member/Grill Cook (81) , Customer Service (78) , Team Member (67)

What are the pros of working at Dairy Queen according to real employee reviews?

"The people were great and I think there was a good community at my location." ((in 366 reviews)); "flexible hours and schedule for work" ((in 322 reviews)); "my coworkers were great and the ice cream was great" ((in 284 reviews)); "ice cream is free and delicious" ((in 154 reviews)); "Flexible schedules available" ((in 142 reviews))

What are the cons of working at Dairy Queen according to real employee reviews?

"Poor management and typically short handed on staff." ((in 450 reviews)); "Managers were rude and unprofessional." ((in 177 reviews)); "No benefits (aside from 50% employee discount)" ((in 120 reviews)); "Minimum wage and part" ((in 69 reviews)); "I was treated as a manager, doing manager position work and barely making above minimum wage." ((in 62 reviews))

What are the top reviewed Dairy Queen locations?

Minneapolis , Chicago , New York , Columbus , Indianapolis , Houston , Virginia Beach , Dallas , San Antonio , Las Vegas , Saint Louis , Denver , Detroit , Omaha , Louisville , Pittsburgh , Phoenix , Austin , Tyler , Raleigh , Boston , Edina , Bloomington , Tucson , Cleveland , Portland , Jacksonville , Gilbert , Seattle , Atlanta

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Dairy Queen

Dairy Queen reviews

3.6

61% would recommend to a friend

(6,792 total reviews)

Troy Bader

73% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.3

Senior management

3.1

Career opportunities

2.9

Compensation and benefits

Dairy Queen has an employee rating of 3.6 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dairy Queen employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Jun 25, 2026

Easy, fun, but low pay

Shift lead

Recommend

CEO approval

Business Outlook

Pros

Coworkers, Easy to Learn, Flexible Scheduling

Cons

Bad morale among management, lack of resources, low pay

5.0

Jun 22, 2026

Great work family environment

Cashier

Recommend

CEO approval

Business Outlook

Pros

Great work family environment to work in.

Cons

I would have like to have third shift options.

3.0

Jun 21, 2026

Disregarded schedule needs

Grill cook

Recommend

CEO approval

Business Outlook

Pros

Nice co workers, fast paced environment

Cons

Impossible to have a conversation with a manager, scheduled whenever they wanted and didn’t pay attention to scheduling needs.

Viewing 19 - 21 of 6,792 Reviews

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Jobs at Dairy Queen