The way this company is trying to portray itself on this public space is quite the scene. According to DSI every negative review is a downright lie and borders on libel (what? ) and every positive review is just fantastic. These 5 star reviews are very real, and are surely not faked by the same person at DSI. These fake reviews reviews have both no cons and no basis in reality. Obviously DSI is a better company than a company like Google because even those reviews have actual cons. Couldn't you have found someone that could at least make these fake reviews somewhat believable?
Sarcasm aside, I worked at this company for multiple years. I sat and kept quiet while I went through immense levels of frustration, stress, and outright disbelief at some of the things this company has done. Near the end it was downright comical what this company did on a near daily basis.
I wont list out all of the ridiculous things because I can't sit for 4-5 hours at a time to type them out and they are listed elsewhere. I will instead summarize a few that you should really remember when deciding if this is a place you want to work and spend a majority of your time:
1. The company has a very high turnover rate, both from firings and leavings. They are well on their way to outsourcing all important aspects of a software company besides Sales. (the CEO is a glorified account executive with no mental acumen for software) customer support, professional services, and software development are all on their way to being completely dissolved. The DSI reply to this will say that I am lying as it does on all negative reviews, so use some common sense on what is true.
2. Most clients DESPISE working with DSI. The software is not stable, nor is it user friendly in any way. There were times when we had to explain to clients that they had to use a Google Chrome Incognito browser just to login to one of our products. On top of this, the cloud hosting environments go down for hours nearly weekly (but don't worry they fired 90% of the cloud operation team as well).
3. The COVID pandemic was a tough time for many companies. Many companies experienced layoffs and tough times. DSI fired about 35% of its company in March when stay at home orders began. They did this with mass emails to people that worked their butts off for this company. They sent some of these emails to people that they didn't mean to fire. They spelled one girl's name wrong on the termination letter (you can read her review on this site).
4. After they canned many of the peasants CEO Mark Goode, being the brilliant and caring leader that he is, proceeded to hire multiple C level and VP associates to DSI. Where else would we get the money for that during a pandemic? Sorry peasants, Mark and Co. needed a couple more "leaders" to transition through these tough times.
5. The executive team then decided they should go on a retreat to the Virgin Islands MID-PANDEMIC. Again, to be fair, Mark Goode and Co. earned it with all of their hard work and endearing leadership through these tough times. For a company struggling with money, Mark sure does know how to plan a great getaway for him and his friends. Sorry about your jobs peasants, Mark needed a sweet new tan and a Bahama Mama on the beach. Enjoy your unemployment!
6. I have worked at about 4 different software companies, but I have never seen the comradery of ex-employees like ex-DSI employees. People I have never spoken to reached out to me on LinkedIn and congratulated me for getting out. That is so ridiculous it is hard not to laugh.
7. You will not get bonuses, raises, etc. no matter how hard you work and how good you are at your job. The only time they offer you a raise is when you put in your two weeks notice and the rest of your team has already quit/been fired.
8. The company is leaving obviously fake reviews to entice employees to join them. They are hurting and it is more and more obvious. Please do yourself a favor and move on. This goes for both current and potential employees. There are so many better options out there and they will treat you like a person.
I know for a fact DSI will reply to this as they have on other negative reviews and tell me that I am lying, so I challenge the reader to do this:
If you don't believe me or any of the other negative reviews listed here, find a previous employee on LinkedIn from any time in the last 5ish years and ask about their experiences at DSI. We are all very candid about our feelings and many of us care enough to tell you the truth of our experiences so you do not have to go through these things. Seriously, try it. I wish I would have.
