Datadog Premier Support Engineer reviews

2.9

46% would recommend to a friend

(2 total reviews)
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Olivier Pomel

Not enough data to show CEO approval

46% positive business outlook

Reviews by job title

2 reviews
1.0
Aug 23, 2024
Recommend
CEO approval
Business Outlook

Pros

The product is good albeit terribly expensive. Documentation is expansive. Starting salary and initial offer were good. They fly you to NYC for onboarding.

Cons

- Maybe different teams have different experiences but the premier services organization is a joke. Internal quote “why not get paid for what we are already doing”. That’s your corporate leadership from a skyscraper overlooking the world struggling to pay rent. - The manager to employee ratio felt 1:1 in a bad way. Why they need so many managers is beyond me. They say work life balance but if your metric is 120%+ then see you later. They celebrated this poor girl for being 350% coming out of onboarding…she worked hard no doubt and deserved it…but it also says “the rest of you not giving us a free 250%….and then they legit fire people under that whole at-will garbage”. - They’re goals and metrics shift and are not well defined. - They mask their corporate-ness is this “we care” culture. They care…about taking your money and soul. They don’t have a concept on what the modern tech landscape is with tech moving into the “normal world”. It’s where they’ll fail. The idea that they can continue being software engineers and communicate with an average person. They frustrate customers regularly with their formulaic responses.

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Datadog Response
1y
Thank you for sharing your detailed feedback. We're glad to hear about where you found value in your Datadog experience, but we're also concerned by issues you've shared. At Datadog, we aim to foster a culture of transparency, integrity, and genuine care for our employees and customers. Your feedback is vital as we work to refine our approach and enhance the experience for everyone on our team. Thank you for taking the time to share your experience.
5.0
Jun 12, 2024
Recommend
CEO approval
Business Outlook

Pros

-great people - good management -travel opp

Cons

Some times the work is a lot

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Datadog Response
2y
Thank you for sharing your #DatadogLife experience!

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