Datadog reviews

Unmanageable workloads. They want quality over quantity but also want you hitting 100 touch points a day. The culture they portray in interviews is not one bit of what it’s actually like working there. They ask you to push their events but will also get upset that you didn’t hit your daily KPIs within your accounts. Leadership is just a bunch of chickens with their heads cut off running around. They say they want to help and coach you to get to the next step in your career but it’s all smoke and mirrors. Leadership in the sales org at least don’t care about anyone but themselves. The favoritism is off the charts at this company. If you aren’t brown nosing your managers or leadership they’ll go to the extreme to get you out. The whole sales org is a disaster!!!!

CS Leadership offers no guidance or coaching on how to perform the job effectively and efficiently. They bring no value to their employees and do not allow their employees to reach their fullest potential. I requested numerous times for coaching and feedback and I was not provided any feedback or constructive criticism from them. They also are very political and like to play the favorites game. If you are not a favorite then you will not be allowed to take "unlimited time off". There are no KPI's for the role so they can create fake KPI's that never existed to reprimand you. In addition, CS leadership is scatter brained, disorganized, and has poor time management abilities. If you want to grow and expand your skill set is as a Customer Success Manager, then Datadog is not the right fit.