Datadog Customer Service Manager (CSM) reviews

3.8

63% would recommend to a friend

(20 total reviews)
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Olivier Pomel

90% approve of CEO

77% positive business outlook

Customer Service Manager (CSM) employees have rated Datadog with 3.8 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Customer Service Manager (CSM) professionals have a good working experience there. Datadog is rated in line with the average (within 1 standard deviation) by Customer Service Manager (CSM) professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

20 reviews
5.0
Aug 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Datadog is an excellent product and an easy sell to customers. Controlled hiring growth company-wide = job security.

Cons

Rigid timelines for promotions. Not flexible with remote work

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Datadog Response
2y
Thank you for taking the time to share your feedback. We're happy to have you on the Customer Success team!
4.0
Dec 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Good Product and benefits of the office

Cons

Difficult product lack of support and engineering resource

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Datadog Response
3y
Thank you for sharing your feedback. We value your contributions to our Customer Success organization and are glad to have you as part of the pack.
5.0
Aug 12, 2022
Recommend
CEO approval
Business Outlook

Pros

very good experience so far

Cons

non cons so far yet

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Datadog Response
3y
Thanks for being part of the Customer Success team!
Viewing 16 - 18 of 20 Reviews

Glassdoor has 1,930 Datadog reviews submitted anonymously by Datadog employees. Read employee reviews and ratings on Glassdoor to decide if Datadog is right for you.