Datadog Technical Solutions Engineer II reviews

4.3

47% would recommend to a friend

(33 total reviews)
avatar

Olivier Pomel

59% approve of CEO

77% positive business outlook

Technical Solutions Engineer II employees have rated Datadog with 4.3 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Technical Solutions Engineer II professionals have an excellent working experience there. Datadog is rated in line with the average (within 1 standard deviation) by Technical Solutions Engineer II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

33 reviews
4.0
Jul 18, 2024

good company

Recommend
CEO approval
Business Outlook

Pros

very good company good benefits

Cons

lack of vision from leadership

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Datadog Response
1y
Thank you for your feedback! We're glad you appreciate the company and its benefits.
2.0
Feb 23, 2024
Recommend
CEO approval
Business Outlook

Pros

-provides nutritious meals on monday, wednesday, and friday -lovely team -solid product -beautiful window views -solid attempt at creating a vibrant work culture with numerous work activities like yoga, in-office get togethers, etc.

Cons

-fully charged office politics -ethereal targets and expectations that don't line up between roles creating a mostly tribal merit system -beyond the murk of their evaluation framework, the actual targets in metabase are seemingly idyllic: expected to resolve 4-5 tickets daily with an average MTTR of 3-5 days, meaning you are juggling around 20-25 tickets daily -bloated frankenstein-like onboarding, KB structure falling apart with botched attempts at making it all more accessible using distractive surface-level solutions that do more harm than good -consequently spirals into underprepared onboarding, leading to misaligned targets tracked meticulously through Metabase -the company's decent attempt at creating a welcoming work culture ends up sabotaged by the aforementioned cons, creating an uneasy and tense atmosphere that is difficult to adjust to -be prepared to be silently let go after the three months of onboarding, with team members asking why you quit; this is how the company has dodged the layoff sensationalization. managemement will evade discussing this with you and instead initially gaslight you into believing any mistakes made in training are expected while later leveraging it against you. Extremely deceptive.

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Datadog Response
2y
Thank you for taking the time to share your feedback with us. We acknowledge and take note of the concerns you've raised, and we understand the importance of ensuring clarity and alignment across the board. Your insights are greatly appreciated as they will help us in our ongoing efforts to improve (including areas like engagement, training, and evaluation) and provide the best possible experience for our employees.
2.0
Aug 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Datadog is a good company in terms of product.

Cons

Management at certain organizations doesn't quite know what they're doing; the Datadog culture is dying because of senior leadership changes. In stead of promoting tenured people, they hire new people with significant higher salaries and cap the raise ( which is minimal). Salaries for the support role is lower than industry standards too and yet they are very cut-throat about performances and metrics. There's little internal mobility although they promise it. Once you get here it's stuck. With the technical support roles, they don't take measures to set customer experiences despite promising it for a very long time. I'm afraid Datadog has become the typical corporate trap in every single aspect.

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Datadog Response
2y
Thank you very much for your feedback. We take pride in our product, but we also take just as much pride in providing a great employee and customer experience. We understand that there are always changes as companies continue to grow and scale; however, we want to ensure we are maintaining a great culture that fosters career development for our employees as well. We highly encourage you to speak with your manager and/or People Business Partner so that these concerns can be addressed.
Viewing 4 - 6 of 33 Reviews

Glassdoor has 1,936 Datadog reviews submitted anonymously by Datadog employees. Read employee reviews and ratings on Glassdoor to decide if Datadog is right for you.