Datadog Technical Solutions Engineer reviews

4.5

51% would recommend to a friend

(32 total reviews)
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Olivier Pomel

59% approve of CEO

90% positive business outlook

Technical Solutions Engineer employees have rated Datadog with 4.5 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Technical Solutions Engineer professionals have an excellent working experience there. Datadog is rated in line with the average (within 1 standard deviation) by Technical Solutions Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

32 reviews
2.0
Jul 24, 2023
Recommend
CEO approval
Business Outlook

Pros

- The work is a daily challenge - You are constantly learning new skills - Decent Benefits - Fitness Reimbursement and Meals - Work with talented intelligent people

Cons

- The solutions team used to be very collaborative and like a family but the solutions management has chipped away at company morale using obtuse metrics - Burn out is sky high - Toxic work environment where the people who suck up to management get treated well while people who speak up are punished. - The ticket goals are entirely too high to try and give our high paying clients good service - They keep hiring external unqualified individuals for tier 2 and management positions while overlooking our talented solutions engineers

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Datadog Response
2y
Thank you for providing this feedback. While we are disappointed to hear these concerns, your feedback helps us understand the strengths and areas for improvement within our organization. Our Technical Solutions team works very hard to provide a great experience for both our employees and our customers, and we also strive to create and build a great workplace for all. We encourage you to speak with your People Business Partner regarding these matters so we can work to make meaningful improvements.
3.0
Jun 10, 2023
Recommend
CEO approval
Business Outlook

Pros

If you are a budding software engineer with minimal experience in this space, you will be exposed to a lot of technologies that will help you grow and build confidence in your technical skills. If you need a push out of your comfort zone..this is a good experience. Great team mates.

Cons

As the company has grown, the culture in Technical Solutions has pivoted from quality to quantity. With increased pressure to hop on calls with customers and resolve issues quickly. Training on the product is short lived and not really monitored. Your development is dependent on your own willingness to learn the product and the many technologies it integrates with. Management is much to be desired and disorganized. The Pay is low.

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Datadog Response
3y
Thank you for providing your insight and for your contributions while you were with us. While our Technical Solutions team works very hard to provide a great experience for both our employee and customers, all feedback plays a crucial role in helping us understand the strengths and areas for improvement within our organization. We will take this back to the team and wish you all the best in your future endeavors.
5.0
Apr 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay is right around market rate Fast growing company with inclusive culture

Cons

Goal posts are moved further and further but it expected with a company growing so fast

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Datadog Response
3y
We're glad to hear that you are enjoying being part of Datadog! We appreciate your understanding of how changes and adjustments come with our continued rapid growth. Thank you for sharing your feedback, and for being a valued member of our team.
Viewing 7 - 9 of 32 Reviews

Glassdoor has 1,935 Datadog reviews submitted anonymously by Datadog employees. Read employee reviews and ratings on Glassdoor to decide if Datadog is right for you.