Decathlon reviews

4.0

79% would recommend to a friend

(4,542 total reviews)
avatar

Javier López

84% approve of CEO

61% positive business outlook

Decathlon has an employee rating of 4.0 out of 5 stars, based on 4,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Decathlon employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

5K reviews
2.0
Feb 26, 2018

Customer Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- 30% off products - Good at training employees

Cons

- management is rubbish: The job of the operations manager is to meet with the customer assistants every 6 weeks and brief them about their progress, mine did not do that and had just joined at the end of November and waited until my 6 months probation was up (beginning of February) to tell me what they did not like about me and decided to not keep me. Other managers were rude and acted like they were superior to you but when I asked them for help I got told to ask the duty manager who was often busy. They also find it a problem to book holidays or days off. - team members are not friendly at all and don't like to make conversation. -On my induction day, I asked one of the managers if there is anything I could do since I was not trained on anything I got told, 'yeah I saw that you weren't doing anything and I know you're new but...' which was not helpful at all. - Majority of the employees don't have patience to help you when you need help. -There is no team work. -The place is just depressing to work in because no one smiles.

avatar
Decathlon Response
8y
Hello. I am really sorry to hear about your experience in Wandsworth and I am really grateful for the feedback you've given us so we can take this on and improve quickly on this point. Rest assured this will be debriefed with the team there and I would personally like to thank you for your contribution during your time at Decathlon UK. Mike (HR).
1.0
Feb 20, 2018

Sport Advisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues are friendly and the only ones who can feel with you and work with you in the same way.

Cons

I have been working full-time in London. I was full of motivation and dedication to my work, which was not appreciated at all. You have to be very lucky which manager you get. In Uxbridge the management was very unprofessional and not organised as they never had previous management experience. The store manager was the same who did not get why the shop was not reaching the monthly target and why it was underperforming. It happened because of no investment in any marketing, no communication at all with the employees and not taking good care of stock. The store manager only reaction to this issue was to fire more employees without giving any warning, feedback before the process. You really have to be in a good relation with the store manager in order not to get fired. This Decathlon is not a good representation of the Decathlon in Europe. In the UK there is serious lack of knowledge in the company how to manage shops and employees. There are big language barriers among management and employees. It was always a hustle to take your holidays and find out when are you working on which days as the manager was so disorganised and only cared about her holidays and rota. This work place is only good for short term experience at the beginning of a career as it not worth putting all the physical energy and effort to it. There are better jobs than that. You have to count with no work-life balance, low salary and slavery job where your work is not recognised.

avatar
Decathlon Response
8y
Hello. Thank you for this valuable feedback, it's really important and useful information that you've shared. We will work with the Uxbridge team to ensure nobody else has the same experience as you. Mike (HR)
Viewing 412 - 414 of 4,542 Reviews

Glassdoor has 12,853 Decathlon reviews submitted anonymously by Decathlon employees. Read employee reviews and ratings on Glassdoor to decide if Decathlon is right for you.