Delaware North reviews

3.5

52% would recommend to a friend

(2,594 total reviews)
avatar

Jeremy M. Jacobs

57% approve of CEO

42% positive business outlook

Delaware North has an employee rating of 3.5 out of 5 stars, based on 2,594 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Delaware North employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Mar 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Good money and benefits (still not worth it though).

Cons

Rotating cast of managers means you never know who’s in charge, upper management truly evil, this place operates on a culture of fear and discrimination. Turnover easily three times the norm. Chronically understaffed and no one is quite trained (Management will still punish you for not knowing what they never taught you though, because it’s you or them on the line for the constant failure—seriously, look at reviews for the restaurants online). Expect to disappoint every guest you serve. Best-case scenario, you’re overcharging a captive audience for mediocre-to-horrible food and drinks that contain half the alcohol called for in training videos, only a few guests walk out in disgust that day, and you find a manager, any manager, to do your comps so you can leave without a writeup waiting for you when you work next. Only work here if the only other option is jail, and even then you’ll probably have regrets.

3.0
Oct 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Always busy; get to see spectacular things;

Cons

Terrible work/life balance; in Atlanta, they never promote within. They always go outside of the brick and mortar to hire for a position.

Viewing 79 - 81 of 2,594 Reviews

Glassdoor has 3,059 Delaware North reviews submitted anonymously by Delaware North employees. Read employee reviews and ratings on Glassdoor to decide if Delaware North is right for you.