Delaware North reviews

3.5

52% would recommend to a friend

(2,593 total reviews)
avatar

Jeremy M. Jacobs

57% approve of CEO

42% positive business outlook

Delaware North has an employee rating of 3.5 out of 5 stars, based on 2,593 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Delaware North employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Working game days, meeting people,

Cons

Crappy hours,not breaks or food on game days, unsafe work place and environment

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Delaware North Response
7mo
Thank you for sharing your experience. We appreciate the time you spent with us and take feedback seriously as we work to provide a safe and positive environment for all team members. If you’d like to share more details, please contact us at askhr@delawarenorth.com so we can better understand and address your concerns.
1.0
Nov 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Modern office, easily accessible by public transport. Good social events encourage you to get to know other department team members.

Cons

Upper management not keen on solving employee issues. Unreasonable overtime with no compensation on regular as well as public holidays. Huge turnover of payroll team within a span of less than one year due to toxic team environment created by national payroll manager

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Delaware North Response
7mo
Thank you for your feedback. We’re sorry you had a difficult experience and appreciate you sharing your thoughts. If you’d like to provide more details, please email askhr@delawarenorth.com.
1.0
Nov 15, 2025
Recommend
CEO approval
Business Outlook

Pros

They first appear to have theme selves organized.

Cons

False expectations set during the hiring process. Advising more shifts but barely having any to the point of it being a complete waste of time to even go through the hiring process. For a large group (70+) on the team I was part of instead of using a scheduling app or even a spread sheet they continue to use a group email chain that in theory could work but is so poorly managed that people aren't always included or receiving the shift bid information that they should be. Lastly the managers fail to communicate with employees via text or email for anything from w2 information to general questions.

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Delaware North Response
7mo
Thank you for sharing your review. We regret that your experience did not meet expectations and appreciate your comments regarding scheduling and communication. If you would like to provide additional details, please contact us at askhr@delawarenorth.com.
Viewing 82 - 84 of 2,593 Reviews

Glassdoor has 3,058 Delaware North reviews submitted anonymously by Delaware North employees. Read employee reviews and ratings on Glassdoor to decide if Delaware North is right for you.